MOTIVE version

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abhi
Posts: 1
Joined: Wed Mar 29, 2017 8:32 am

MOTIVE version

Post by abhi »

hi....
I have installed motive (version1.5.1) and now I need to upgrade the version to 1.10.1. Do i need to buy a new license key? Can anyone tell me how to upgrade the version?

Thank You,
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 737
Joined: Mon Jan 19, 2015 11:52 am

Re: MOTIVE version

Post by steven.andrews »

Hello abhi,

Thank you for reaching out to the community regarding the licensing.

You do not need to purchase a new hardware key in order to run the current version, Motive 1.10.2, but you do need to have an unexpired license. Typically, a new license will last for 1 year, giving you access to updates for the duration of that year. Once the license is expired, an update must be purchased for each additional year.

You can check the status of your license and purchase updates if you visit our Support page, and scroll down to the License Tool. Just click on "Check My License"
http://www.optitrack.com/support

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
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