Problem recognizing more markers than there are on the actua

Post Reply
lpinilla
Posts: 3
Joined: Thu Jun 15, 2017 12:38 pm

Problem recognizing more markers than there are on the actua

Post by lpinilla »

Hi,

I'm still learning how to use Motive and I have a problem when I record.

I recorded a scene using a single marker and a calibration with a mean error less than 1mm but after recording, I can see that a "clone" of the marker appeared.

I've attached an image where this happens.
Example of the error
Example of the error
data.png (124.3 KiB) Viewed 2020 times

I want to know why this happens, if it is a calibration issue or the cameras, or another problem and how can I fix this issue.

Thanks in advance.

-L
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 720
Joined: Mon Jan 19, 2015 11:52 am

Re: Problem recognizing more markers than there are on the a

Post by steven.andrews »

Hello lpinilla,

Thank you for reaching out to the community regarding your tracking results. This kind of issue would be difficult to diagnose here; please feel free to reach out to us at help.naturalpoint.com so we can troubleshoot together.

When contacting us, please provide a recording (.tak) showing the results from your screenshot. This will allow us to view your setup and look for possible causes.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
Post Reply