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Possible to recover deleted .tak files from Data pane ?

by ogasawara » Wed Sep 13, 2017 5:32 am

Hi

Due to my mistake, all the takes listed in Data pane were deleted with pushing delete button.
In this case, there are no alert window shown before erasing tak list.

Do anyone know whether my .tak files are stored elsewhere in my PC or
completely erased from harddisk?


Thanks in advance.


Motive 2.0 beta 1
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by steven.andrews » Thu Sep 14, 2017 12:21 pm

Hello ogasawara,

Whether or not you can recover your Takes depends on how you removed them. If you selected the actual Take and clicked Delete, there should have been a confirmation dialog asking if you wanted to move the Takes to the trash and warning that the action cannot be undone. If you did this, the Takes may have been moved to your computer's recycling bin, and whether or not they can be recovered would typically depend on the size of the files and the recycling bin.

If you selected the folder in which the Takes were saved and clicked Delete, there should have been a dialog asking if you wanted to Remove the folder or Delete it. If you selected Remove, the folder will have been removed from Motive but should exist in its original location on the computer. If you selected Delete, it may have been moved to the recycling bin.

I hope this helps you to find and recover your data.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com
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