Hi,
I've set up 8 cameras and am trying to do the calibration process.
3 of these cameras dont seem to be able to pick up on any markers at all (even though they can detect other sources of light such as sunlight). I have not masked the area, and have moved the wand everywhere, but these 3 cameras seem unable to detect the wand at all. The other 5 cameras are completely fine.
Thanks
Some cameras can't detect markers
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- NaturalPoint Employee
- Posts: 720
- Joined: Mon Jan 19, 2015 11:52 am
Re: Some cameras can't detect markers
Hello lowsy,
We have seen this issue occur a couple of times, and so far this has always been fixed by resetting application settings. Feel free to give this a try before attempting to calibrate again, and if you continue to struggle with this you can reach out to us directly for additional troubleshooting.
Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com
We have seen this issue occur a couple of times, and so far this has always been fixed by resetting application settings. Feel free to give this a try before attempting to calibrate again, and if you continue to struggle with this you can reach out to us directly for additional troubleshooting.
Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com