Motives takes several minutes to load

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Aiur
Posts: 4
Joined: Wed Jul 24, 2013 7:14 am

Motives takes several minutes to load

Post by Aiur »

Our Motive software takes several minutes to load. It gets stuck on the splash screen, sometimes for over 5 minutes. I thought it was frozen, but then after a long wait, it finishes loading. If I close it and open it again, it doesn't happen, this only happens when we have not used the software for a day at least.

We currently have Motive 2.0.1 and and 16x Flex 3 cameras.

Any suggestion about what we can try to find out what is causing it is appreciated.

Thank you
mrgrtt123
Posts: 20
Joined: Sun Dec 02, 2018 11:10 pm
Location: United States of America

Re: Motives takes several minutes to load

Post by mrgrtt123 »

Is there any error during the software loading time?
https://www.petstreetmall.com
Aiur
Posts: 4
Joined: Wed Jul 24, 2013 7:14 am

Re: Motives takes several minutes to load

Post by Aiur »

No error message is shown, it just sits on the splash screen for 5 to 10 minutes.
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