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Our Motive software takes several minutes to load. It gets stuck on the splash screen, sometimes for over 5 minutes. I thought it was frozen, but then after a long wait, it finishes loading. If I close it and open it again, it doesn't happen, this only happens when we have not used the software for a day at least.

We currently have Motive 2.0.1 and and 16x Flex 3 cameras.

Any suggestion about what we can try to find out what is causing it is appreciated.

Thank you

Is there any error during the software loading time?

No error message is shown, it just sits on the splash screen for 5 to 10 minutes.