Motive 1.7.3 calibration crash

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mspedden
Posts: 1
Joined: Thu Jun 04, 2020 2:32 am

Motive 1.7.3 calibration crash

Post by mspedden » Thu Jun 04, 2020 2:42 am

Hello! I am trying to run Motive 1.7.3 (our license is a few years old) on a new computer (Lenovo ThinkPad Yoga 4) running Windows 10. When I try to perform a calibration, Motive crashes and shuts down. This is a computer specific problem because the exact same setup works on my older Dell computer.
I open Motive, adjust camera settings, and click 'Start Wanding' - then Motive just shuts down.
Any suggestions as to how to troubleshoot this would be greatly appreciated.
Thanks
Meaghan

Pixerati
Posts: 24
Joined: Fri Dec 14, 2007 7:14 pm

Re: Motive 1.7.3 calibration crash

Post by Pixerati » Thu Jun 04, 2020 5:28 pm

My guess would be that you're missing one of the Windows frameworks that doesn't get called until calibration. At least that's what I'd check first. Sometimes a framework can get skipped during install if your system already claims to have it...

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