Can the old version of KEY be upgraded?

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aaaa12a12a
Posts: 1
Joined: Sat Jun 19, 2021 2:50 am

Can the old version of KEY be upgraded?

Post by aaaa12a12a »

Can my version 1.0 KEY be upgraded to the latest version? How to upgrade?
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 738
Joined: Mon Jan 19, 2015 11:52 am

Re: Can the old version of KEY be upgraded?

Post by steven.andrews »

Hello aaaa12a12a,

Thank you for sharing your question with the community.

If you are trying to update to a newer version of our software, please feel free to reach out to us directly with your hardware key number. With that, we will be able to check the status and cost for updates.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
wiki.optitrack.com
support@optitrack.com
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