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Windows 8 - TrackIR software can't see games

Posted: Thu Sep 05, 2013 12:35 pm
by TomHugs
Hi,

I just got my TrackIR 5 up and running and pretty much everything seemed to work ok. I got the software installed, green light came on, movements were tracked nicely no problems.

But.. When I started up War Thunder, the TrackIR software did not notice it in any way, i.e. the blue light did not even blink. I also tried Arma 2, but exact same effect. I tried toying about with the settings, loosening security settings etc. , but no effect whatsoever. :shock:

I tried looking for an answer, but it seems that the latest version of TrackIR should be Windows8 compatible. What am I doing wrong? :?:

How does TrackIR find the enchanced titles on a computer? Is it based on process names? Is there anywhere where I can modify this list? :?:

Re: Windows 8 - TrackIR software can't see games

Posted: Thu Sep 05, 2013 3:30 pm
by NaturalPoint-Dustin
Hi Tom,

I recommend trying to run TrackIR and your game as an administrator. I would also check for game list updates if you have not done so already. Let me know if you need further assistance with this.

Best Regards,

Re: Windows 8 - TrackIR software can't see games

Posted: Fri Sep 06, 2013 6:45 am
by TomHugs
Hi Dustin,

Excellent! Fixed it straight off the bat. :D
Many thanks!

Enjoy your weekend!

Smiles,
Thomas

Re: Windows 8 - TrackIR software can't see games

Posted: Fri Sep 06, 2013 11:00 am
by NaturalPoint-Dustin
Hi Tom,

That is great news. I will resolve your help desk ticket you have open with us. Have a great weekend.

Regards,