compatiblity with P3D V4.2??

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MrAflac9916
Posts: 1
Joined: Thu Feb 15, 2018 5:48 am

compatiblity with P3D V4.2??

Post by MrAflac9916 » Thu Feb 15, 2018 5:50 am

hello, when I try to run trackIR with prepar3d 4.2 the game crashes. is this an issue with my computer or has trackIR not been updated to run with it yet?

thanks

Andrew

joe.lee
NaturalPoint Employee
NaturalPoint Employee
Posts: 30
Joined: Thu Nov 12, 2015 10:57 am

Re: compatiblity with P3D V4.2??

Post by joe.lee » Thu Mar 22, 2018 2:45 pm

Hello MrAflac9916,

I'm not aware of any breaking changes that were made for v4.2. Prepare3d uses SimConnect library for communicating with TrackIR server. I am suspecting this was somehow not updated properly.

Could you check if this is included in the following installation directory? They are located in these folders:

\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib

If they already exist, try running the included MSI files to reset them. Once you have done that, reboot the computer, and then run TrackIR as administrator, and then run the game with administrator privileges as well. This would reset the libraries and may resolve the problem.

Regards
Joseph Lee
NaturalPoint | Customer Support Engineer

coucoucmoi
Posts: 2
Joined: Sat Dec 29, 2018 2:13 am

Re: compatiblity with P3D V4.2??

Post by coucoucmoi » Sat Dec 29, 2018 2:43 am

I've just bought prepar3d v4.4 (28th november)
Track IR Pro doesn't works at all with prepar3d and works fine with FSX
Is anybody plays this version 4.4 with track ir successfully ????
Thak you !

Chris.Johnson
NaturalPoint Employee
NaturalPoint Employee
Posts: 87
Joined: Tue Aug 15, 2017 1:56 pm

Re: compatiblity with P3D V4.2??

Post by Chris.Johnson » Wed Apr 24, 2019 3:13 pm

Hello coucoucmoi,

In order for Track IR to work properly, it needs to be run prior to launching P3D. Can you confirm if you are starting TIR first?
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint

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