Call of duty question.

[nhighnote414]

So, my account was hacked in late September, and I spent a week trying to get it back. It was prohibited when I received it back a few days later, and as you know, ACT will not talk to you or reverse a ban for any reason. I was furious after purchasing MW and spending a significant amount of money on battle passes and skins. However, I accepted that there was nothing I could do and moved on to other games. Fast forward to present, and I've missed warzone so much that I'm willing to create a new one simply to play. However, it appears that my email is tied to a "banned" account, and I am unable to unlink it. Do I just need to create a new battlenet? Is there anything I can do?

[Freddiebest]

One option could be to create a new battlenet account, but if you're looking to keep your current email and not start from scratch, you might want to reach out to Activision's customer support to see if there's anything they can do to assist you.

[evievaughan]

Hey there, I'm sorry to hear about your account being hacked and banned. It's definitely frustrating to have put so much time and money into the game and then have it taken away.

[MadMoses]

I had a similar thing happen with one of my older accounts on a different game. Once it was banned, there was just no way to unlink or reuse the email, so I ended up making a new email and starting fresh with a new account. It’s a pain, but sometimes that’s really the only option if support can’t help or just keeps giving canned responses.