Unreal Stream crash about 50% of the time

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BrunoMartelli
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Unreal Stream crash about 50% of the time

Post by BrunoMartelli » Thu Jul 04, 2019 10:58 am

I have a simple scene with one character. Running the scene crashes it at least half the time. If I run the same scene on the same PC as motive it runs 100% of time fine. Any ideas how to debug? Unreal 4.19.2 and plugin version 1.92

steven.andrews
NaturalPoint Employee
NaturalPoint Employee
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Joined: Mon Jan 19, 2015 11:52 am

Re: Unreal Stream crash about 50% of the time

Post by steven.andrews » Mon Jul 08, 2019 10:08 am

Hi BrunoMartelli,

If the crashing only occurs when running Unreal on a remote client, perhaps it is having a hard time connecting to Motive?
You might want to try pulling up a log to see if there are any kind of connection warnings or other errors.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com

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