Why Won’t My Driver Install?

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NaturalPoint.Kai
NaturalPoint Employee
NaturalPoint Employee
Posts: 29
Joined: Wed Sep 09, 2020 5:02 pm

Why Won’t My Driver Install?

Post by NaturalPoint.Kai » Wed Sep 16, 2020 3:54 pm

When the driver is installed on your computer, the driver will place in the following folder:

C:\Program Files (x86)\NaturalPoint\USB Drivers x64\npusbio_x64.sys
  • If not found, check to see if an older version of the driver is installed.
  • Go to add/remove programs and look for any Natural Point drivers and remove the older driver version.
  • Clean up your registry of anything TrackIR related.
  • Reinstall TrackIR and the drivers

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