I love this thing but. . . .I now have a prob

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Bruno
Posts: 2
Joined: Wed Apr 28, 2004 5:00 am
Location: Philadelphia

I love this thing but. . . .I now have a prob

Post by Bruno »

I have had the trkir2 for a few weeks now and I absolutely love it!

Now, however, I am having a problem that came out of nowhere. When I turn on the trkr it immediately says that its tracking, even though there is no tracking dot in sight. (The green and blue lights are on immediately)

Then when I put a tracking dot or the tracking hat on in the game and I look up and to the right I get a erratic vibrating, view.

Its not tracking to my right. Its verified when I go into the main and into tracking. There is a big blob of green in the natural point tracking folder.

What the heck can this be and how can I make it go away. I rebooted the computer but it still remains.

Please advise soonest.

Thnx

Bruno
Wayne
Posts: 891
Joined: Thu Jan 08, 2004 5:00 am
Location: Oregon

Re: I love this thing but. . . .I now have a prob

Post by Wayne »

Bruno,

It sounds as if your unit is picking up some unwanted light or reflections. If this is happening during the day then check this during the evening, to see if the extra reflections disappear.

Do you sit with a window behind you, or maybe a strong light?
Bruno
Posts: 2
Joined: Wed Apr 28, 2004 5:00 am
Location: Philadelphia

Re: I love this thing but. . . .I now have a prob

Post by Bruno »

Oh man. . . .you nailed it. It happens very infrequently and only duirng the day. How about that. . .? Whew. . .I was so worried there for a minute.

I called customer service at Natural point and verified your observation.

Incredible. . .this trkr is awesome. I love it so.

Thanks for the input!

~S~
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