Hello Everyone,
We are getting lots of emails from people wondering where there units are.
On May 28th, we posted on the main ordering page of our website in RED letters that orders are taking 10-14 business days to ship.
We experienced an overwhelming surge of orders and it's taking us this long to work through everyone on the list.
The easiest thing to do is to take the day you ordered your unit and add 10-14 business days (M-F only) and this will give you your expected shipping window. Example - Orders placed on June 2nd, will have a shipping window of June 16th - 22nd.
Also, a very important thing to remember is that Fulfillment time and the Shipping Method are two completely different things. Once an order is fulfilled, it will ship via whatever method you chose. (ie - Next Day Air, 2 day, 3 day, ground, etc...)
If you haven't received your order yet please be patient. It will get to you and when we do ship out an order, the tracking number will be emailed to the email address we have on record for that order.
Thank you for your understanding and patience,
Donald