I have had it now for a couple of weeks and it has been working fine.
Today I started it up and the LED on the top is yellow/orange.
The software status window at the bottom indicates that it is "Disabled" but I can find no way of enabling it.
I have tried starting and restarting the software, unplugging and reinserting the USB cable and even rebooting the computer, but nothing works.
What can I do to fix this?
Any help appreciated.
TrackIR stopped working! Help!
Re: TrackIR stopped working! Help!
Update:
I have now reinstalled twice, shut down and rebooted twice and tried it on 3 different USB ports, all with power saving disabled.
No luck.
But here is the strange thing - I tried it on my laptop and it works!
What is going here?
All other USB devices are working fine on this computer.
Windows finds the device and choose the correct driver when it's plugged in. It shows up as enabled in the USB section of Device manager.
I used it for about an hour this morning in OFF. Shut down the sim in order to disable the 'Pause' hotkey in the TrackIR software, and when I started up OFF again there was no head tracking.
That was when I noticed that the Status read 'Disabled'.
Is there some way to enable the software?
I have now reinstalled twice, shut down and rebooted twice and tried it on 3 different USB ports, all with power saving disabled.
No luck.
But here is the strange thing - I tried it on my laptop and it works!
What is going here?
All other USB devices are working fine on this computer.
Windows finds the device and choose the correct driver when it's plugged in. It shows up as enabled in the USB section of Device manager.
I used it for about an hour this morning in OFF. Shut down the sim in order to disable the 'Pause' hotkey in the TrackIR software, and when I started up OFF again there was no head tracking.
That was when I noticed that the Status read 'Disabled'.
Is there some way to enable the software?
Re: TrackIR stopped working! Help!
Front Status LED
.
Orange : A reflective surface IS being tracked, and TrackIR Enhanced output IS paused.
What do you have the pause hotkey selected as?
.
Orange : A reflective surface IS being tracked, and TrackIR Enhanced output IS paused.
What do you have the pause hotkey selected as?
Re: TrackIR stopped working! Help!
Hi Vincent,
I think I have solved the problem but I will answer your queries first
Pause button was set to 9. Tracking window was completely black. Led was an odd orange on top/yellow on bottom.
I did a full install and deleted all profiles (backed up my main profile to desktop only) then did a third complete reinstall.
This time it worked!
Happy but confused as to why
Copied my personal profile (a tweaked version of Charvels BOB one, set to exclusive-load) into the profiles folder, and restarted.
Once again the disabled message and no tracking!
Unchecked the exclusive-load, restart.
It started up fine, tracking with the Default profile.
I could switch to my custom profile and it would work fine, but if I set if to exclusive-load it refuses to play nice.
I am happy it isnt a buggered unit, but confused as to why it doesnt like my custom setup.
I think I have solved the problem but I will answer your queries first
Pause button was set to 9. Tracking window was completely black. Led was an odd orange on top/yellow on bottom.
I did a full install and deleted all profiles (backed up my main profile to desktop only) then did a third complete reinstall.
This time it worked!
Happy but confused as to why
Copied my personal profile (a tweaked version of Charvels BOB one, set to exclusive-load) into the profiles folder, and restarted.
Once again the disabled message and no tracking!
Unchecked the exclusive-load, restart.
It started up fine, tracking with the Default profile.
I could switch to my custom profile and it would work fine, but if I set if to exclusive-load it refuses to play nice.
I am happy it isnt a buggered unit, but confused as to why it doesnt like my custom setup.
Re: TrackIR stopped working! Help!
I wonder if a keyboard key is sticking. As it sounds like the software is being paused, as soon as you set it to exclusively load, or another application is trying to use the same key, on the desktop.
Re: TrackIR stopped working! Help!
Nope, not a key sticking, definitely.
Also no other apps using the 9 key (I chose it because I know nothing uses it and I am not likely to hit it by accident)
It is definitely the custom profile, as I just tried it and it causes the same problem on my laptop.
Very annoying. I spent a lot of time getting it just the way I want.
I can use it in the game as long as it isnt set to exclusive load, but it seems I have to either check this or leave the profile edit screen on my custom profile open, or the game uses the default instead.
Of course, then I have to remember to uncheck the exclusive load when I exit or I am back to the same problem!
I suppose I could try to set up the default scheme to match my custom one, but as I am not sure what is causing the issue I am afraid I may end up with the same problem.
Any ideas?
Also no other apps using the 9 key (I chose it because I know nothing uses it and I am not likely to hit it by accident)
It is definitely the custom profile, as I just tried it and it causes the same problem on my laptop.
Very annoying. I spent a lot of time getting it just the way I want.
I can use it in the game as long as it isnt set to exclusive load, but it seems I have to either check this or leave the profile edit screen on my custom profile open, or the game uses the default instead.
Of course, then I have to remember to uncheck the exclusive load when I exit or I am back to the same problem!
I suppose I could try to set up the default scheme to match my custom one, but as I am not sure what is causing the issue I am afraid I may end up with the same problem.
Any ideas?
Re: TrackIR stopped working! Help!
You can also just select he custom profile to be used with this particular application in the upper games list, just change it from using the current profile to your custom profile. It will then load the custom profile, when it loads the gaming application.
Which, when you are playing OFF, is the CFS3 profile (default is combat flight)
Which, when you are playing OFF, is the CFS3 profile (default is combat flight)
Re: TrackIR stopped working! Help!
Good suggestion.
But I think I know now exactly what the problem is. The Pause hotkey needs to be "Enabled".
If the Enable box is not checked for the Pause function, it seems to default to a Disabled status and can't be enabled without restarting.
A bit strange, but I seem to have everything sorted now.
This little episode made me realize exactly how quickly you can come to rely on the TIR and get used to a custom profile.
Using the default setup felt like my head was in a bucket of cement, and playing without it altogether (going back to using the hat for viewing) left me with weird head twitches and great frustration.
You guys should be forced to register this thing with the FDA based upon its addictive nature!
Von G
But I think I know now exactly what the problem is. The Pause hotkey needs to be "Enabled".
If the Enable box is not checked for the Pause function, it seems to default to a Disabled status and can't be enabled without restarting.
A bit strange, but I seem to have everything sorted now.
This little episode made me realize exactly how quickly you can come to rely on the TIR and get used to a custom profile.
Using the default setup felt like my head was in a bucket of cement, and playing without it altogether (going back to using the hat for viewing) left me with weird head twitches and great frustration.
You guys should be forced to register this thing with the FDA based upon its addictive nature!
Von G
Re: TrackIR stopped working! Help!
Glad to hear it is working.....