Bad pixel on Camera

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grupamy
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Joined: Mon Dec 24, 2007 7:45 am
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Bad pixel on Camera

Post by grupamy »

Hi, I have got a bad pixel on one of my cameras. Is there any solutions to solve this problem? warranty or something like this?

Thx for reply :)
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Bad pixel on Camera

Post by VincentG »

Have you tried reseting the camera?

Moving USB ports?
Jim
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Joined: Mon Oct 14, 2002 5:00 am
Location: Corvallis, Oregon
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Re: Bad pixel on Camera

Post by Jim »

Hello:

The imagers we use do have a bad pixel policy on them. Typically, if it is just a single pixel bad on the imager we will let it go through, as the Arena software will remove it and the object building code will fill it in. If you want it replaced, we will do that for you, but I wouldn't worry about it from a performace standpoint.
grupamy
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Joined: Mon Dec 24, 2007 7:45 am
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Re: Bad pixel on Camera

Post by grupamy »

ok I'll check the usb cable and let you know :)
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