TrackIR software knocks out Crossfire

[Blairgowrie]

Strangest thing. A couple of weeks ago, I installed TIR software to run at start-up. Shortly after that I kept getting messages from Cat Control that Crossfire was not enabled. At the time, I didn't relate the two conditions.

In the meantime, I ordered some new hardware from Natural Point (Track Clip Pro) so shut off the TIR software at startup. Didn't get any more Crossfire disabling.

Track Clip Pro arrived yesterday so I re-enabled TIR software at start-up and once again Crossfire gets disabled. To confirm it was the TIR software causing the problem, I have been switching backwards and forwards between disabling and enabling the TIR software and have confirmed it is the culprit.

Any thoughts? This is really quite weird.

[VincentG]

What OS are you using?

What version of the TrackIR software, are you using?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Have you tried turn off any kind of power save feature for your USB ports?

Tried different video card drivers?

[Blairgowrie]

I am using Windows XP

TrackIR version 4.1.035

Plugging in directly. No hub.

How do I go about isolating the device on the USB ports?

Have turned off power saving feature for USB ports but still getting the conflict on boot up.



I am using the Cat 7.11 ATI drivers which are apparently the best drivers for my two X1950XTX cards. I have not tried different video card drivers yet. The newer drivers apparently favor only the newer cards.

Have you heard of this conflict before?

[VincentG]

It could be the DirectX drivers that run, when running the software (TrackIR software -> View -> Heads)

[Blairgowrie]

Well done Vincent! That's what is causing the issue. I had heads ticked. If you disable heads at startup, Crossfire remains enabled.

Many thanks.