USB - Exceeding power limits

[Rasputitsa]

Have version 4.1, build 36 which worked OK with original computer. Now with new computer will not work and shows message - USB exceeding power limits of its hub point - any ideas ?

[VincentG]

Connected directl;y to the PC?

Using a hub?

Tried moving USB ports?

[Rasputitsa]

Thanks for the reply , yes it is connected by one of the USB ports direct into the computer. I have tried the other ports, but with the same result. The TrackIR lead has to be disconnected from the USB so that it can be reset, with a warning that the port will be disabled if this is not done. Using Windows XP.

[VincentG]

Please send an email to support, with a link to this forum, with your camera serial number.

[Rasputitsa]

Thanks, done that.