TrackIr 4 device not detected, blue led flashing

[zcakd94]

ok i am just wondering what the warranty process is? and how long it takes? any ideas?

[VincentG]

http://www.naturalpoint.com/trackir/01- ... ranty.html

[zcakd94]

I sent an email to info@sky-sim.co.uk and I have no reply can some one double check this ??

[VincentG]

I'll see........

[zcakd94]

I see....!??

[Seth Steiling]

[quote=Saud]I see....!?? [/quote]
We'll look into this and figure out what's going on.

[VincentG]

info@skysim.co.uk

[zcakd94]

Ok it's been over a working day and no response at all I guess I will try to call them up...

[zcakd94]

i just got a reply from skysim:

"We have a 6 month warranty on hardware. If your item is older than this you could try Natural Point directly."

i thought it was a 1 year limited warranty? and it doesnt say otherwise anywhere else?

can you help?

[VincentG]

It should be a one year warranty......

I will pass this on to the sales team.....