Hello all,
I just started having a strange problem with my TrackIR. When I started it yesterday, I saw no light from my device and the software reported as no device connected. In my device manager, I have an unknown device. I have unplugged and replugged the TrackIR with no change.
I then decided to remove the software, but this is where I am getting stuck. Every time I attempt to remove the software, it goes on a spin for a while and then come up with the following error msg:
"Error extracting support files: Server execution failed"
I have rebooted my system on a few occasions and still get the same message.
Is there a way to manually remove the software and drivers so I can re-attempt to install my TrackIR?
Thanks for any advice.
My System specs:
Win 7 Pro (64)
12Gb Ram
1 TB HD SATA
8800 GTS x 2
ASUS Rampage II Extreme
Sound Blaster X-Fi MB
Error with my TrackIR 5
Re: Error with my TrackIR 5
You can delete the TrackIR folder, under Program files (x86), then delete the following key, within the registry.
TrackIR 5 (Windows 7)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Microsoft\Windows\CurrentVersion\Uninstall\{F3CA05B7-B4C0-4C9B-AAA6-16B868B35DF2}
TrackIR 5 (Windows 7)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Microsoft\Windows\CurrentVersion\Uninstall\{F3CA05B7-B4C0-4C9B-AAA6-16B868B35DF2}
Re: Error with my TrackIR 5
Hi Vincent,
I have attempted your solution (including rebooting my system and reducing all running services and applications). Unfortunatly, It did not work and I am still getting the same error msg. I look into my Event log and took a screen capture of the error msg that seems to be associated with my problem. I am unsure of how to send it to you through the forum.
The error is Event 10010: Distributed COM and the actual error msg is:
"The server {22D84EC7-E201-4432-B3ED-A9DCA3604594} did not register with DCOM within the required timeout."
I understand that this is the key for the Installshield engine. I have installed other softwares recently and did not perceived any problem with Installshield. I can certainly use some hints on this one.
I have attempted your solution (including rebooting my system and reducing all running services and applications). Unfortunatly, It did not work and I am still getting the same error msg. I look into my Event log and took a screen capture of the error msg that seems to be associated with my problem. I am unsure of how to send it to you through the forum.
The error is Event 10010: Distributed COM and the actual error msg is:
"The server {22D84EC7-E201-4432-B3ED-A9DCA3604594} did not register with DCOM within the required timeout."
I understand that this is the key for the Installshield engine. I have installed other softwares recently and did not perceived any problem with Installshield. I can certainly use some hints on this one.
Re: Error with my TrackIR 5
You could try running ccleaner and see if that clears up the registry glitch.
Sidenote: I though DCOM was part of the networking side of Windows?
Sidenote: I though DCOM was part of the networking side of Windows?
Re: Error with my TrackIR 5
It's alive...
Gunner, thanks for the tip but that was not what did the trick.
I had to update the iKernel.exe file (c:\program files(x86)\common files\Installshield\engine\6\Intel 32)in order for it to work. The page where I found the update is located at:
http://consumerdocs.installshield.com/s ... &sliceId=1
Now, back to the fun.
Thanks to all for your advice and suggestion.
Gunner, thanks for the tip but that was not what did the trick.
I had to update the iKernel.exe file (c:\program files(x86)\common files\Installshield\engine\6\Intel 32)in order for it to work. The page where I found the update is located at:
http://consumerdocs.installshield.com/s ... &sliceId=1
Now, back to the fun.
Thanks to all for your advice and suggestion.
Re: Error with my TrackIR 5
Good to hear. Have fun!!!