Track IR dead

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Flork
Posts: 2
Joined: Fri Jan 15, 2010 9:14 am

Track IR dead

Post by Flork »

My 2 year old Track IR Pro stopped working yesterday. Plug in and only the red light comes on, no green or blue light. I have tried Track IR 4 and 5 software, "no device detected". I have tried to plug it in to 3 different computers with Win 7 64 bit, Win XP, and Vista-not even recognized by plug and play, won't even ask about loading drivers. Does this mean it's dead?
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Track IR dead

Post by VincentG »

Unfortunately, if the detection issue follows the device to another PC, it is a good indication that it is some type of hardware failure.
Flork
Posts: 2
Joined: Fri Jan 15, 2010 9:14 am

Re: Track IR dead

Post by Flork »

That's what I figured, guess I'll get another!
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