Installer fails shortly after start

[Siris]

I have tried both installers and shortly after the start I get the following message:

Error extracting support files: The server threw an exception

after which the installer shuts down

[Siris]

Fixed:

Installed on another pc and transferred relavent files over.

[NaturalPoint - Mike]

Out of curiosity, what version of windows were you experiencing the error on?

[Siris]

On this machine I use Vista, Will have to try on my good laptop when it comes back from the factory (windows 7). I ran the installer on my old desktop/server which is still xp.

[Dangerous Beans]

I've got the same problem with 5.1 beta 03, Win 7 64bit.

[Dangerous Beans]

BUMP

[NaturalPoint - Mike]

Dangerous beans -

Please email support@naturalpoint.com, and I will try to get a copy of an expanded installation out to you to try.

[r2d2]

I also have troubles installing the TrackIR software (both versions 4 and 5 final) and just made a post in this thread.

Can I also get a expanded installation? I'm sitting here with a 200 dollar hardware device which I cannot use ;-(

[NaturalPoint - Mike]

Not a problem. Please email support@naturalpoint.com and I will reply with the file and instructions.

[r2d2]

I Have received the installation files by email.
After a simple copy & paste and assigning the drivers and TrackIR was running.

No I only have to get used using TrackIR.

Thanks for helping!