Hi,
I've used my TrackIR 4 for years with no problem on XP. I upgraded to Windows 7 and now I have a problem with the head tracking. Tracking seems to work fine as long as I don't use 'heads'. But when I tick the 'heads' box, I get an unhandled error message causing trackIR to freeze up. Then, the 'heads' window pops up without showing the heads at all. Then, I must click on an X in the heads window causing the whole program to shut down.
To get past this problem I uninstalled 4.1.038 and installed the latest version of 5. This won't run at all when I click on the shortcut.
I've tinkered with compatibility options but nothing has changed.
I can live without the heads, but it was my preferred way of seeing where I was and how well it was working.
Version 4.1.038 and version 5 problem
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- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Version 4.1.038 and version 5 problem
Hello -
If it would be possible, could you post the contents of your event log entry related to that freeze?
Also, have you tried using the TrackIR 5 software? It will work appropriately with your TrackIR 4 camera, and has different visualization methods.
If it would be possible, could you post the contents of your event log entry related to that freeze?
Also, have you tried using the TrackIR 5 software? It will work appropriately with your TrackIR 4 camera, and has different visualization methods.
Re: Version 4.1.038 and version 5 problem
I hope this is what you mean. I just get the feeling there is something missing that both versions require that I don't have.
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1001
4
0
0x80000000000000
1424
Application
Gary-PC
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2314833822
1
APPCRASH
Not available
0
TrackIR.exe
0.0.0.0
4d54e57b
TrackIR.exe
0.0.0.0
4d54e57b
c0000005
00043920
D:\Users\Gary\AppData\Local\Temp\WER8D90.tmp.WERInternalMetadata.xml
D:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TrackIR.exe_51acd39f3c3e21a92949b6b17a9305ad2cef8a_05dfb6e1
0
e1491c97-8c16-11e0-a642-001fd0217fe2
0
-
-
1001
4
0
0x80000000000000
1424
Application
Gary-PC
-
2314833822
1
APPCRASH
Not available
0
TrackIR.exe
0.0.0.0
4d54e57b
TrackIR.exe
0.0.0.0
4d54e57b
c0000005
00043920
D:\Users\Gary\AppData\Local\Temp\WER8D90.tmp.WERInternalMetadata.xml
D:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TrackIR.exe_51acd39f3c3e21a92949b6b17a9305ad2cef8a_05dfb6e1
0
e1491c97-8c16-11e0-a642-001fd0217fe2
0
-
- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Version 4.1.038 and version 5 problem
Try downloading and installing the microsoft visual c++ 2005 and 2008 runtimes, then running these.
Re: Version 4.1.038 and version 5 problem
Thanks for your quick response. Unfortunately it didn't solve the problem with 4.1.038. Should it fix version 5?