profile wont stick

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soupy66
Posts: 1
Joined: Thu Apr 05, 2012 2:30 pm

profile wont stick

Post by soupy66 »

I have created a profile that I wish to use. I go into the titles tab of the software and choose which games i want to associate with this profile. But, Every time I restart my PC all the settings within the trackIR software have reset and I have to go back into the titles tab and choose which pfrofile to use once again. I have to do this every time I start a game too.
My choices never stick. Why is this happening?

SD
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: profile wont stick

Post by NaturalPoint - Mike »

It's a permission issue within Windows. Essentially, TrackIR doesn't have permission to write to it's own folder.

Unplug your camera, and uninstall the TrackIR software.
Download a new copy of the latest version of the TrackIR software, and save it to your desktop (note: do not run from the downloader).
Right click on the installer, and select "Run as administrator" (even if your account is an administrator) Finish the installation as normal, plug in your camera, and verify that drivers are properly installed via the device manager.
Run the software, and see if it works properly.

If that doesn't work, you may have to edit the folder permissions manually, but since that's more of a last resort idea it would probably be best to try the admin reinstall first.
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