In the event of a hardware failure..

[Data]

Back Again
Built a new computer
Track IR5 was working on my old computer

On the first installation Windows recognized the device and I got the "No device detected" error

Uninstalled and deleted Natural Point folder from C drive
UAC control set to "never notify"
Downloaded 5.1.3 Final software to desktop, Ran as administrator

Device does not appear in Device Manager

Thoughts?

[NaturalPoint - Mike]

Hey, looks like we're talking over email too. TrackIR does not appear in HID, it's in it's own heading called "NaturalPoint Devices". Do you see that in the device manager?

[Data]

Thanks for your help Mike
Looks like its some sort of hardware failure
So question is... should I get another TrackIR5 or wait for the TrackIR6?

[NaturalPoint - Mike]

At the moment there are no plans on the table for a TrackIR 6, so I'd recommend going with the 5

[Data]

Received my new TrackIR5
Plugged it in,
Runs with no problems

Thanks again for help Mike
Much appreciated