TrackClip Pro arm connection
TrackClip Pro arm connection
Hi there,
I've been reading a few posts here on the forums concerning others that have had the same issue that I just had, and that is one of the two plastic pieces connected to the arm with the 3 LEDs breaking. I'm not even sure what caused it, aside from I turned my head recently, and it came right off...
As a temporary fix I tried super gluing it together, with no such luck, and it just ended up frustrating me.
This is a picture I found on google that is the exact same damage that my TrackClip Pro has suffered from.
http://3.bp.blogspot.com/-rQ1Pb3Vmv8U/T ... lippro.jpg
I greatly love and use this product on a regular basis, but since I tried to fix it, and it unfortunately hadn't worked, is there still anything that can be done to assist me in this matter?
Thanks,
-Adrian
I've been reading a few posts here on the forums concerning others that have had the same issue that I just had, and that is one of the two plastic pieces connected to the arm with the 3 LEDs breaking. I'm not even sure what caused it, aside from I turned my head recently, and it came right off...
As a temporary fix I tried super gluing it together, with no such luck, and it just ended up frustrating me.
This is a picture I found on google that is the exact same damage that my TrackClip Pro has suffered from.
http://3.bp.blogspot.com/-rQ1Pb3Vmv8U/T ... lippro.jpg
I greatly love and use this product on a regular basis, but since I tried to fix it, and it unfortunately hadn't worked, is there still anything that can be done to assist me in this matter?
Thanks,
-Adrian
-
- Posts: 323
- Joined: Thu Oct 11, 2012 9:18 am
Re: TrackClip Pro arm connection
Thanks for the response Jeff, I'll shoot you an email shortly.
Re: TrackClip Pro arm connection
The same happened to me this evening. I was adjusting the LED's and bang, the arm went of and looks like the one on the posted picture above.
So my Falcon evening is ruined by now
Greets
Jan
So my Falcon evening is ruined by now
Greets
Jan
-
- Posts: 1
- Joined: Mon Apr 08, 2013 6:30 am
Re: TrackClip Pro arm connection
I too have suffered a break at the same point except the tabs have not separated in the same fashion. All I did was move my arm across my desk to turn on a light and bump the trackclip
I really like the product but there are fragility issues with the Trackclip Pro. Its only been two months
http://img837.imageshack.us/img837/3016 ... 213425.jpg
I really like the product but there are fragility issues with the Trackclip Pro. Its only been two months
http://img837.imageshack.us/img837/3016 ... 213425.jpg
Re: TrackClip Pro arm connection
Took a picture from the damage today. Here it is:
http://img547.imageshack.us/img547/7721/kimag0017.jpg
Looks exactly like the other damages in this post
http://img547.imageshack.us/img547/7721/kimag0017.jpg
Looks exactly like the other damages in this post
-
- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: TrackClip Pro arm connection
Thanks for posting on the forums guys. We would love to help you with your broken TrackClip PRO's. Please create a ticket at:
help.naturalpoint.com
help.naturalpoint.com
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Re: TrackClip Pro arm connection
Just created a ticket. Thanks for your reply
Re: TrackClip Pro arm connection
You can easily fix it (or prevent it).
This is how i did it :
1. looked for the right position + i glued it +
2. i fastened it with a small plastic strap...stronger then ever...for years now...
[img:left]http://img189.imageshack.us/img189/734/picture9yo.jpg[/img]
[img:left]http://www.summitsource.com/images/products/ACCT1G.jpg[/img]
This is how i did it :
1. looked for the right position + i glued it +
2. i fastened it with a small plastic strap...stronger then ever...for years now...
[img:left]http://img189.imageshack.us/img189/734/picture9yo.jpg[/img]
[img:left]http://www.summitsource.com/images/products/ACCT1G.jpg[/img]
Re: TrackClip Pro arm connection
Great idea on the glue/strap repair. Think I'll try it, but worried what it'll due to my warranty repair I've requested.
Should I repair my broken clip now, or get the replacement and then use the tie down strap to reinforce it before it breaks again???
Should I repair my broken clip now, or get the replacement and then use the tie down strap to reinforce it before it breaks again???