Dear forum,
I am running Windows 7/64bit and use it to play IL-2: 1946. My grphics card is an AMD Radeon HD 7970. I have recently acquired a TrackIR 4 and have exclusively used software that I downloaded from naturalpoint.com, ignoring the CD that was in the package.
When I use the device with version 4 of the TrackIR software, it works with IL-2: when I start the game, I get a blue LED, and head movements translate to the view in the game. But I only get 2 DOF!
When I use version 5 of the TrackIR software, the TrackIR software correctly displays all head movements in 6 DOF. But I don't get the blue LED when I start IL-2, and I don't get to control the view with my head!
I have uninstalled and reinstalled the software and drivers several times, and the effect is consistent across reinstalls.
Any ideas what else I could try?
Best,
Sten
Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
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- Posts: 323
- Joined: Thu Oct 11, 2012 9:18 am
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
The 2DOF issue in IL-2 is usually related to being in 'gunsight' mode, and I believe the default hotkey to switch that is Shift-F1.
As for TrackIR 5 not detecting IL-2 that is somewhat bizarre since version 4 is. Have you tried clicking on the TrackIR icon at the top left and choosing "Check for game updates"?
As for TrackIR 5 not detecting IL-2 that is somewhat bizarre since version 4 is. Have you tried clicking on the TrackIR icon at the top left and choosing "Check for game updates"?
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Dear Jeff,
the 2DOF issue was indeed exactly the gunsight mode. I never knew that the Quick Missions on an IL-2 start in this mode, thanks!
I will try to resolve the issue with the TrackIR software version 5 tomorrow.
Thanks again for a speedy reply,
Sten
the 2DOF issue was indeed exactly the gunsight mode. I never knew that the Quick Missions on an IL-2 start in this mode, thanks!
I will try to resolve the issue with the TrackIR software version 5 tomorrow.
Thanks again for a speedy reply,
Sten
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Dear Jeff,
it took a bit longer, but I can now confirm that 6DOF now works with IL-2: 1946 and the TrackIR Software version 5.
This completely resolves all my issues, thanks for the support.
Sten
it took a bit longer, but I can now confirm that 6DOF now works with IL-2: 1946 and the TrackIR Software version 5.
This completely resolves all my issues, thanks for the support.
Sten
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- Posts: 323
- Joined: Thu Oct 11, 2012 9:18 am
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Great, glad to hear it's working for you! What ended up being the issue with TrackIR 5?
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Hi Jeff,
very sorry to leave you hanging like that, but I just didn't check the forum again when my issues were solved.
To be honest, I have no idea why it suddenly started working. I just tried again and again and finally it worked.
And of course, I wouldn't have checked again if I didn't have a new (and very bizarre issue).
Yesterday, I wanted to make some order in my USB connections, so I moved the TrackIR from one USB 2 port to another USB 2 port. After that, the TrackIR v5 software wouldn't detect the TrackIR camera any more. The software says "Detecting..." and then "No device detected". I have uninstalled the software, uninstalled the drivers, reinstalled the latest v5 software and drivers, nothing. The device appears correctly in the Device Manager.
And here's the bizarre thing: out of desperation, I have also installed the latest v4 software, and with that, it works perfectly! I have hence uninstalled both v4 and v5 (and the drivers), reinstalled only v5, nothing. Uninstalled v5 again, reinstalled v4, works. Installed v5 on top of that, nothing.
So now I have two parallel installations: v5 and v4. V4 works, v5 doesn't even detect the device.
Now, I can still fly, but I feel a bit weird since I can imagine that you guys want to get rid of v4 as soon as possible (because maintaining two versions in parallel is a nightmare), so I don't want to rely on some soon-to-be-outdated piece of software.
Any ideas?
Best,
Stephan
very sorry to leave you hanging like that, but I just didn't check the forum again when my issues were solved.
To be honest, I have no idea why it suddenly started working. I just tried again and again and finally it worked.
And of course, I wouldn't have checked again if I didn't have a new (and very bizarre issue).
Yesterday, I wanted to make some order in my USB connections, so I moved the TrackIR from one USB 2 port to another USB 2 port. After that, the TrackIR v5 software wouldn't detect the TrackIR camera any more. The software says "Detecting..." and then "No device detected". I have uninstalled the software, uninstalled the drivers, reinstalled the latest v5 software and drivers, nothing. The device appears correctly in the Device Manager.
And here's the bizarre thing: out of desperation, I have also installed the latest v4 software, and with that, it works perfectly! I have hence uninstalled both v4 and v5 (and the drivers), reinstalled only v5, nothing. Uninstalled v5 again, reinstalled v4, works. Installed v5 on top of that, nothing.
So now I have two parallel installations: v5 and v4. V4 works, v5 doesn't even detect the device.
Now, I can still fly, but I feel a bit weird since I can imagine that you guys want to get rid of v4 as soon as possible (because maintaining two versions in parallel is a nightmare), so I don't want to rely on some soon-to-be-outdated piece of software.
Any ideas?
Best,
Stephan
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Stephan,
Could you please create a ticket with us at:
help.naturalpoint.com
I would love to remote into your system to find out what could be causing this.
Could you please create a ticket with us at:
help.naturalpoint.com
I would love to remote into your system to find out what could be causing this.
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Re: Il-2: 1946: TrackIR software v4 works w/2DOF, v5 fails
Hi Dustin,
I have just created a ticket.
Best regards,
Stephan
I have just created a ticket.
Best regards,
Stephan