About a week ago I purchased the TrackIR 5 along with the Track Clip Pro. I received the package on Thursday May 9. The track clip pro was damaged on arrival. I didn't realize that it was broke until I tried to use it. The tracking was erratic because the area that's supposed to swivel was loose. I was recently informed that an improved Track Clip Pro is available. What is the difference between the 2 Track Clips?
Also how do I go about getting a new one? I purchased the TrackIR 5 Pro bundle from TheHumanSolution but they have a horrible return policy. Also I don't wish to get the old track clip pro where I will most likely have the same problem.
Finally, I absolutely love the TrackIR 5. Awesome. Completely changes how you play. I will definitely recommend this to everyone.
Thanks
Broken Track Clip Pro
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Broken Track Clip Pro
Hi Racerx,
Could you please create a ticket at help.naturalpoint.com?
Best Regards,
Could you please create a ticket at help.naturalpoint.com?
Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav