Hiya!
A very good friend of mine gave me his trackir4pro to check on my computer... it was working fine until on day it just stopped. So he gave it to me to have a look at it , does the same on my computers too:
No windows message about a usb device connected, and only the middle top red led lights VERY faint.
I checked the usb cable and it is fine - from the usb plug to the pcb connection... the pcb looks fine without any apparent damage.
Is there anything else to check? or it just bit the dust? is it a common way for them to die?
thanks for any info!
TrackIR 4 pro: stopped working, only very faint red led
Re: TrackIR 4 pro: stopped working, only very faint red led
I have the same problem as you. Has any solution?
thanks
thanks
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: TrackIR 4 pro: stopped working, only very faint red led
Hi Narko,
Have you tried this device on another computer? If you are still experiencing an issue could you please submit a ticket at:
help.naturalpoint.com
Best Regards,
Have you tried this device on another computer? If you are still experiencing an issue could you please submit a ticket at:
help.naturalpoint.com
Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav