Manual labeling failed

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ogasawara
Posts: 9
Joined: Fri Nov 15, 2013 4:42 am

Manual labeling failed

Post by ogasawara »

Hi,

Since I upgraded Motive from 1.5 beta 2 to 1.5 final, the manual labeling always fails.
After trajectorized 2d data with marker asset and label by right-clicking a unlabeled marker, the marker disappers.

In this procedure, the Motive 1.5 beta 2 works correctly.
Dose anyone have the same problem?
Is it a known bag??

Thanks

//////////////
Win 7 64bit
Motive 1.5 final
clarkie
Posts: 1
Joined: Wed Jan 15, 2014 4:44 am

Re: Manual labeling failed

Post by clarkie »

Hi,

I am having the same issue. When attempting to label my markers after recording a take, they are dissapearing.

I am not sure if this is a known bug. Does anyone know how to overcome the problem?

Thanks
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Manual labeling failed

Post by NaturalPoint-Dustin »

Hello,

Thank you for submitting this. We are going to test this here at NaturalPoint.

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Jlardy
Posts: 4
Joined: Mon Feb 10, 2014 8:25 am

Re: Manual labeling failed

Post by Jlardy »

I everyone,

Same problem here. We've just get the system and doesn't seem to work well with Motive 1.5.
Labeled markers disappear and no way to change MarkerSet's name.
Do you have news about that? Should we use the beta version instead while waiting?

Thanks
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Manual labeling failed

Post by NaturalPoint-Dustin »

We were able to duplicate this issue here and we are working on a fix. This fix will be available in the next release of Motive. Thank you for your patience.
In this procedure, the Motive 1.5 beta 2 works correctly.
This is an acceptable workaround. However, Motive 1.5 Final data may not be compatible in Motive 1.5 beta 2. I will test this today and submit my results.
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Manual labeling failed

Post by NaturalPoint-Dustin »

This is an acceptable workaround. However, Motive 1.5 Final data may not be compatible in Motive 1.5 beta 2. I will test this today and submit my results.
I have confirmed that data created in Motive 1.5 Final can be edited in Motive 1.5 Beta 2.
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Kathrin
Posts: 5
Joined: Fri Jan 31, 2014 8:03 am

Re: Manual labeling failed

Post by Kathrin »

Same issue here, and also I managed to label the data in Beta2. But I'm hoping for the new release soon, because I'd rather keep working in the Final version than Beta2 (and I don't seem to be able to have both versions of the program installed on the same computer - so it's an awkward back and forth between capturing and editing...). :(
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Manual labeling failed

Post by NaturalPoint-Dustin »

The Motive 1.6 Beta release is just around the corner. Hang in there guys! :D
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
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