DLL location key not present

[Nick Igoe]

Just bought the TrackIR 5 and for the life of me cannot get it working. I installed as adminastrator as suggested onto a Win 7 system. I have installed and removed the software so many times now but when ever I try to run the software I keep getting the same error.

DLL Location key not present

I have searched everywhere and cannot find an answer, I really want this piece of kit to work

[NaturalPoint-Dustin]

Hey Nick,

Can you please create a ticket with us at:

help.naturalpoint.com

We would be happy to arrange a remote desktop session with you to resolve this issue.

Regards,