I have 4.1.036 and want to update to 4.0.039 because I have now an 8.1 system. When I launch the installer it goes up to the point "preparing.... please wait" and then stays there forever.
I even cannot close that window except by restarting the system.
Can anyone help?
Cannot install 4.1.039 update
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Cannot install 4.1.039 update
Hello Galand,
I have tested the installer here and I am not seeing that error. I would suggest removing the installer, redownloading and running the .exe as an administrator. Please let me know if the error shows up again.
Regards,
I have tested the installer here and I am not seeing that error. I would suggest removing the installer, redownloading and running the .exe as an administrator. Please let me know if the error shows up again.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: Cannot install 4.1.039 update
Yes, I made another download and it installed correctly.
thanks
thanks