Smartnav problems with karsperky antivirus

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav problems with karsperky antivirus

Post by MikeWitham »

Roberto_79,

Respondí a su boleto, por favor envíe una respuesta cuando tenga tiempo.

Saludos,
Mike Witham
TrackIR Product Manager
PaulS
Posts: 4
Joined: Mon Dec 15, 2014 11:25 am

Re: Smartnav problems with karsperky antivirus

Post by PaulS »

Hi
I'm having the same problem
Did you find a solution?
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav problems with karsperky antivirus

Post by MikeWitham »

PaulS,

I did not find a solution for it. Once Kaspersky brings up the screen to suspend the program, it will not allow the SmartNav to function until an option is selected.

Regards,
Mike Witham
TrackIR Product Manager
Roberto_79
Posts: 9
Joined: Mon Oct 13, 2014 5:41 am

Re: Smartnav problems with karsperky antivirus

Post by Roberto_79 »

Hola,
lamentablemente no encontre una solucion, tube que cambiar de antivirus.
Saludos.
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