Hello, i have a TrackIR pro 3 with Vector expansion. I have a new Os install and lost the Vector serial and hash.
Can you give me instructions on how to recover it?
thanks
Lost Vector expansion serial and hash
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Lost Vector expansion serial and hash
Redneck-Pete,
Please create a ticket with us at help.naturalpoint.com and supply your serial number there. We can then recover the codes for you.
Regards,
Please create a ticket with us at help.naturalpoint.com and supply your serial number there. We can then recover the codes for you.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: Lost Vector expansion serial and hash
I have the same problem, lost the paper with the serial and hash needed to activate TrackIR.
I had this problem before which was solved by a couple of files which were sent to me by naturalpoint. Since i updated to windows 10 and installed trackIR software 5.3, these license files no longer work.
I'm pretty sure that when i bought trackIR with the vector expansion, the activation was for the vector expansion with 6DoF not for trackIR itself. Now i cannot use both.
I have already submitted a ticket.
Awaiting patiently for a solution to this.
I had this problem before which was solved by a couple of files which were sent to me by naturalpoint. Since i updated to windows 10 and installed trackIR software 5.3, these license files no longer work.
I'm pretty sure that when i bought trackIR with the vector expansion, the activation was for the vector expansion with 6DoF not for trackIR itself. Now i cannot use both.
I have already submitted a ticket.
Awaiting patiently for a solution to this.
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Lost Vector expansion serial and hash
DVAFP,
Did we get that taken care of for you?
Regards,
Did we get that taken care of for you?
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: Lost Vector expansion serial and hash
Solved. Thanks, Mike.