Hi,
I have tried to get trackir to work under windows 10 64bits
When I start the software it detects my trackir only it does not respond to my reflector on my cap. I only have the basic setup so not track clip.
any idea's how to solve this?
Do i need a serial key to use trackir? because i never had one.
Need more info please let me know.
Trackir 3 + Windows 10 64bit
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Trackir 3 + Windows 10 64bit
Rubber Finger,
Do you happen to have the Vector Expansion Information for your device? TrackIR 3 will only work on newer systems and software with the expansion info.
Regards,
Do you happen to have the Vector Expansion Information for your device? TrackIR 3 will only work on newer systems and software with the expansion info.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
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- Posts: 4
- Joined: Tue Aug 02, 2016 1:21 pm
Re: Trackir 3 + Windows 10 64bit
what I have is the original cd with quick start guide, No any serial number to be found.
What I have (included in the package)
* Device (check)
*26 Dots (Check)
*CD with software & electronic manual (Check)
No vectorclip because using sticker reflector on a cap.
What I have (included in the package)
* Device (check)
*26 Dots (Check)
*CD with software & electronic manual (Check)
No vectorclip because using sticker reflector on a cap.
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- Posts: 4
- Joined: Tue Aug 02, 2016 1:21 pm
Re: Trackir 3 + Windows 10 64bit
What information is that? serial number?
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Trackir 3 + Windows 10 64bit
Rubber Finger,
The serial number should be on the back of the device. If you send that information through a helpdesk ticket at help.naturalpoint.com we can look in our files and see if you have the information available.
Regards,
The serial number should be on the back of the device. If you send that information through a helpdesk ticket at help.naturalpoint.com we can look in our files and see if you have the information available.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
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- Posts: 9
- Joined: Sun Aug 14, 2016 8:39 am
Re: Trackir 3 + Windows 10 64bit
I hope it isnt the anniversary edition of Win10.
*update*. Anniversary Edition did not cause this error.
*update*. Anniversary Edition did not cause this error.
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Trackir 3 + Windows 10 64bit
Naman,
This issue was unrelated to the one from this weekend. Though, correctly I don't believe that the Anniversary Edition was the problem.
Regards,
This issue was unrelated to the one from this weekend. Though, correctly I don't believe that the Anniversary Edition was the problem.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager