MrLB,
Though I don't work for flightstore, so I don't know their inventory situation. It is unlikely that they would have any of the old models in stock. I wish I had a better answer for you, but I cannot give you a guarantee.
Regards,
TrackClip Pro Arm sensor arm broken
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: TrackClip Pro Arm sensor arm broken
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: TrackClip Pro Arm sensor arm broken
hi..I want to buy TrackIR 5 Pro clip in Turkey,the company name is Softcode Software.I wonder that TrackIR Pro clip is a new version or not.The seller company says that , they have imported Track Clip Pro's one month ago.CAn you help me?
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- Posts: 1365
- Joined: Fri Jun 27, 2008 11:29 am
- Location: Corvallis, Oregon
Re: TrackClip Pro Arm sensor arm broken
That should be one of the latest versions, arenas.
Marketing Manager
TrackIR | OptiTrack
TrackIR | OptiTrack
Re: TrackClip Pro Arm sensor arm broken
Hi,
Could anyone tell me when was the redesigned TrackClip Pro put into production?
Thanks
Could anyone tell me when was the redesigned TrackClip Pro put into production?
Thanks
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: TrackClip Pro Arm sensor arm broken
Omar,
It should have been towards the end of 2013. Is there something we can help you with?
Regards,
It should have been towards the end of 2013. Is there something we can help you with?
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: TrackClip Pro Arm sensor arm broken
Hi,
I have been aware of how delicate this unit was since I bought it. I have been as careful as one can be but the inevitable happened. Of the two prongs that hold the leds', one has broken and now it won't stay in place.
Could I please get some assistance on how to go about it to get it repaired or replaced. Needless to say, it is out of warranty, but I would it thought that as it is either design and/or manufacturing fault, I may be considered.
Thank you.
I have been aware of how delicate this unit was since I bought it. I have been as careful as one can be but the inevitable happened. Of the two prongs that hold the leds', one has broken and now it won't stay in place.
Could I please get some assistance on how to go about it to get it repaired or replaced. Needless to say, it is out of warranty, but I would it thought that as it is either design and/or manufacturing fault, I may be considered.
Thank you.
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: TrackClip Pro Arm sensor arm broken
GMFM,
Please contact our support department directly by going to help.naturalpoint.com.
Regards,
Please contact our support department directly by going to help.naturalpoint.com.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager