'Unable to find Skeleton' Markers 6 Rigidbody

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BrunoMartelli
Posts: 41
Joined: Fri Aug 17, 2018 11:15 am
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'Unable to find Skeleton' Markers 6 Rigidbody

Post by BrunoMartelli »

Following along the steps here:

https://v21.wiki.optitrack.com/index.ph ... _Markerset

Setup the Chest, the Hmd checked names etc. Got my perfomer to Tpose I get to s Step 6: Create Rigid Body Skeleton. It says 'select the two rigid bodies and press Create on the Skeleton pane.'
Assuming the Skeleton pane is the one in the pic below, which is called 'builder'; in my Motive:Body I hit create and Motive says:

Create Skeleton
Unable to find skeleton markers


What am i doing wrong? I have tried combinations of the Enable Marker/RigidBody/Skeleton selection buttons in the Perspective view

Annotation 2019-01-22 175342.jpg
Annotation 2019-01-22 175342.jpg (54.28 KiB) Viewed 3534 times
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 737
Joined: Mon Jan 19, 2015 11:52 am

Re: 'Unable to find Skeleton' Markers 6 Rigidbody

Post by steven.andrews »

Hello BrunoMartelli,

Thanks for reaching out to the community regarding your skeleton creation troubles.
It is hard to say what could be happening without seeing the data.

Would you be able to send a recording (.tak) of the T-Pose to our support team? This would allow us to do some testing on our end.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com
BrunoMartelli
Posts: 41
Joined: Fri Aug 17, 2018 11:15 am
Contact:

Re: 'Unable to find Skeleton' Markers 6 Rigidbody

Post by BrunoMartelli »

Hi sure doing it now
tmishina
Posts: 1
Joined: Thu Mar 28, 2019 5:43 am

Re: 'Unable to find Skeleton' Markers 6 Rigidbody

Post by tmishina »

Hello,

Did you manage to solve this problem in the end? If you did, could you kindly please share the solution?
Having a similar problem now, I googled around and bumped into your question here.

Best,
tmishina
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