Camera not detected
Camera not detected
I know this has been discussed before but I've tried the uninstall then reinstall route but no joy. The software is fine but no lights on the camera and it's saying camera not detected. Also it does not show up on pc hardware. Anyone got an answer, thanks, J.
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- Posts: 139
- Joined: Tue Aug 15, 2017 1:56 pm
Re: Camera not detected
Hello jerryb,
Is this a new device? This may be solved quicker if we could setup a remote session. Please create a Ticket using the link below, and we'll be happy to get this resolved for you ASAP.
http://help.naturalpoint.com/new-ticket
Is this a new device? This may be solved quicker if we could setup a remote session. Please create a Ticket using the link below, and we'll be happy to get this resolved for you ASAP.
http://help.naturalpoint.com/new-ticket
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint
Chris Johnson
Customer Support Engineer
NaturalPoint
Re: Camera not detected
Hi, I'm dealing with a chap called Joe Lee, tried everything he has suggested but no go. J.