Input device unplugged

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Pod265
Posts: 4
Joined: Tue May 26, 2020 2:44 am

Input device unplugged

Post by Pod265 »

Hi,

I know there have been previous posts regarding this problem and I have read them and followed all suggestion but the problem persists.

Whilst using DCS World, my TrackIR keeps notifying me that it is unplugged, then plugged then unplugged again, making TRackIR completely unusable.

I have altered the power setting for my USB ports and changed the port TRackIR is plugged into. No change. I have previously used TrackIR for years without problems and this issue just started a few months back. I use the Track Clip pro.

Any advice would be appreciated.

Regards

Pod
Pod265
Posts: 4
Joined: Tue May 26, 2020 2:44 am

Re: Input device unplugged

Post by Pod265 »

Maybe a Natural Point Engineer could help me with some advice? Thanks.
jon.campbell
Posts: 81
Joined: Wed Mar 04, 2020 9:53 am

Re: Input device unplugged

Post by jon.campbell »

Hi Pod265,

When running only the TrackIR software, are you encountering issues? Or is the issue only occurring when you launch DCS?
Jon Campbell
Customer Support Engineer
TrackIR
NaturalPoint
Pod265
Posts: 4
Joined: Tue May 26, 2020 2:44 am

Re: Input device unplugged

Post by Pod265 »

Hi, thanks for replying. I tried TrackIR with P3d and it worked fine. Went back to DCS and now it will works fine to, after three months of trouble! Can't explain that.
PhoenixCNE
Posts: 1
Joined: Sun Jun 07, 2020 2:13 pm

Re: Input device unplugged

Post by PhoenixCNE »

Mine has done this a few times as well with DCS. Upon mission start I will see "device plugged in" "device unplugged" scroll many times in the info box and track ir will no longer work. It has done it at the menu screen of DCS as well but has only ever happened in DCS and was easily fixed by restarting. This seems to be a DCS specific issue and randomly occurs.
Pod265
Posts: 4
Joined: Tue May 26, 2020 2:44 am

Re: Input device unplugged

Post by Pod265 »

The problem is back. Looks like I'll have to live with it. Obviously a DCS issue:)
Stooner_
Posts: 2
Joined: Tue Jan 26, 2021 9:59 am

Re: Input device unplugged

Post by Stooner_ »

I've had this same issue for a couple of years now. I've tried everything in the book including new Track IR system, new MB firmware, new copy of Windows 10 Pro...all the USB port power management stuff, everything. So very frustrating. Going to order a trackhat system as it gets great reviews. Anyone that's had this same issue and purchased one hasn't had the same issue since. Sorry TrackIR, good buy :cry:
NaturalPoint.Kai
Posts: 60
Joined: Wed Sep 09, 2020 5:02 pm

Re: Input device unplugged

Post by NaturalPoint.Kai »

Hello All,

There is currently a bug in DCS which limits the amount of USB devices that can be connected at once. I am not aware of a solution, but please try to limit the use of USB devices while using DCS to troubleshoot this issue.
Stooner_
Posts: 2
Joined: Tue Jan 26, 2021 9:59 am

Re: Input device unplugged

Post by Stooner_ »

NaturalPoint.Kai wrote: Tue Jan 26, 2021 10:32 am Hello All,

There is currently a bug in DCS which limits the amount of USB devices that can be connected at once. I am not aware of a solution, but please try to limit the use of USB devices while using DCS to troubleshoot this issue.
Not only have I tried this without anything plugged in, I also get the same issue with XP10.5 and 11.
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