TrackIR 5 stuck at 30 FPS

chichichi
Posts: 2
Joined: Mon Aug 01, 2022 12:04 am

Re: TrackIR 5 stuck at 30 FPS

Post by chichichi »

Just got TrackIR - same issue.

Choppy unless moving the mouse around at the same time. In game is the same choppiness.

Any fix for this?
CSAce5
Posts: 2
Joined: Wed May 24, 2023 4:39 am

Re: TrackIR 5 stuck at 30 FPS

Post by CSAce5 »

Also having the same issues as these guy Its Choppy unless moving the mouse around while in the software
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 286
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIR 5 stuck at 30 FPS

Post by jillian.smythe »

Hello CSAce5,

Track IR software isn't going to clamp at 60-fps. Keep in mind it is not a game, and the software is not representing how fast the Track IR is processing data. The reason you are seeing the frame rate jump when the mouse is moving over it, is because we are forcing the frame rate to give you proper mouse update rate when adjusting the view. When there is no mouse data, there isn't a need to draw that many frames. Lowering the frame rate when not in use also saves the GPU from having to work as hard.

Are you seeing any issues when the software is minimized and your game is running?

Kind Regards,
Jillian Smythe
TrackIR Support Representative
marbtims
Posts: 1
Joined: Sat Feb 17, 2024 2:50 pm

Re: TrackIR 5 stuck at 30 FPS

Post by marbtims »

No still stuck at low fps, also when it is minimilized to system tray
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 286
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIR 5 stuck at 30 FPS

Post by jillian.smythe »

Hello marbtims,

Are you able to share a short video that shows the settings you are using with your TrackIR software? You may need to upload it to a hosting site, like YouTube, and then share the link. Are you able to test your unit on a different computer? This can confirm whether there is a hardware issues that may be playing a role.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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