TrackIr not working in Star Citizen 3.19

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RachelD
Posts: 4
Joined: Thu Sep 14, 2023 5:49 am

TrackIr not working in Star Citizen 3.19

Post by RachelD »

I have not been able to get TrackIr to work in game. The TrackIR software recognizes the unit and I have gone into options and set as much as I can find, but in game it is not working.
Does any one have solution and proper set up in the game options.

Thanks
Rachel
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 296
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIr not working in Star Citizen 3.19

Post by jillian.smythe »

Hello RachelD,

It sounds like the TrackIR is working when using just the TrackIR software. You may need to try running both the TrackIR software and Star Citizen 3.19 as an Administrator. I also found this video that describes how to enable TrackIR in Star Citizen specifically: https://robertsspaceindustries.com/comm ... ocfs8gwjxl (skip to 11:24 in the video).

Kind Regards,
Jillian Smythe
TrackIR Support Representative
RachelD
Posts: 4
Joined: Thu Sep 14, 2023 5:49 am

Re: TrackIr not working in Star Citizen 3.19

Post by RachelD »

Thanks Jillian

I am running the trackIR software as administrator in conjugation with SC. I will review the video provided and let you know if that resolves the problem. Its been a few years since I have been able to use TrackIR and I know SC is very finicky on the set up.

Thanks
Rachel
She/Her
RachelD
Posts: 4
Joined: Thu Sep 14, 2023 5:49 am

Re: TrackIr not working in Star Citizen 3.19

Post by RachelD »

Jillian

The video you provided I ran across yesterday and that did not resolve the issue. Thanks

Rachel
She/Her
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 296
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIr not working in Star Citizen 3.19

Post by jillian.smythe »

Hello Rachel,

I see another post from a few years ago that lists out the settings in Star Citizen that need to be changed to allow the TrackIR to work:

https://forums.naturalpoint.com/viewtopic.php?t=18490

You may also want to review the FAQ provided by the developer of Star Citizen: https://support.robertsspaceindustries. ... 0033246154

Kind Regards,
Jillian Smythe
TrackIR Support Representative
RachelD
Posts: 4
Joined: Thu Sep 14, 2023 5:49 am

Re: TrackIr not working in Star Citizen 3.19

Post by RachelD »

Thanks.. I was able to get it going. Thank you
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