TrackIR not updating game list nor connecting to software updates

[princejheramy]

I've just reinstalled TrackIR and I wanted to update the gamelist so I can play MSFS 2020 with it. But everytime I click "Check for Game Updates" this is what I'm getting: "An error occured while contacting the update server. The error was: The network is not present or not started"

Hopefully someone can help me. Thanks!

[jillian.smythe]

Hello princejheramy,

Please try running the TrackIR software as an administrator and then try again to update the games list.

Kind Regards,