TrackIR Dont work anymore

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32k.matze
Posts: 1
Joined: Sat Jan 13, 2024 5:28 am

TrackIR Dont work anymore

Post by 32k.matze »

Hey, my trackir dont work anymore after a pc crash.. i restart my pc and then don't work anymore. I've plugged it in and unplugged it several times. As soon as I plug the device in, it gets very hot again(but it is still not recognized by the computer), which happened often before.

What I've tried so far:

-Multiple PC restarts

- Drivers reinstalled (newer and older versions)

-Tried all USB hubs from my PC (TrackIR was not connected to a USB hub but directly to the mainboard)
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 271
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIR Dont work anymore

Post by jillian.smythe »

Hello 32k.matze,

Have you tried connecting the TrackIR to a different computer, and is it detected in Device Manager?

Kind Regards,
Jillian Smythe
TrackIR Support Representative
ATSTrucker
Posts: 9
Joined: Fri Feb 02, 2024 2:42 am

Re: TrackIR Dont work anymore

Post by ATSTrucker »

I have the same problem. But never before problems were in WIN 8.1. Now WIN 10 (only because it required Steam) and it worked for a while before it stopped working.
ATSTrucker
Posts: 9
Joined: Fri Feb 02, 2024 2:42 am

Re: TrackIR Dont work anymore

Post by ATSTrucker »

The problem was resolved by purchasing a new unit. Just run the already installed control software, connect and it works perfectly.
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