new to the Trackir 5

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NortherPryde
Posts: 2
Joined: Fri Jun 14, 2024 6:13 am

new to the Trackir 5

Post by NortherPryde »

I am having an issue with the trackir 5
i have tried softwear 5.42 5.41 now 5.40
and the them dos not load!
I cannot even tell if the games are picking the Trackir up
i'd like the Mouse Emulator to work.

Head motion is picked up
green light= good
yellow light = good
no blue light = bad
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 334
Joined: Fri Sep 02, 2022 6:40 am

Re: new to the Trackir 5

Post by jillian.smythe »

Hello NortherPryde,

It sounds like you are able to use the TrackIR software, and that the camera is correctly tracking your head position. Is that accurate?

The lack of blue light in the software (which is equivalent to the right LED light on the camera) indicates that no TrackIR-Enhanced games are being detected by the TrackIR software. Are you running the TrackIR software as an Administrator, and are you opening it before you open your games/simulator? Have you verified that the Games List is up to date?

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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