Please note that in the shipping information page that you acknowledged during checkout, we state:
"NaturalPoint is currently shipping in 3-5 business days.
You will receive a tracking number in a separate email when your order ships.
Choosing a faster shipping method will not expedite order fulfillment and will only take effect once your order has shipped. Scheduled delivery for regular business days only (Monday thru Friday)."
Your order was received on Tuesday, July 23rd, and today is the fifth business day since your order was placed. We are working on getting your order shipped today.
Our team does not respond to emails or forum posts over the weekend, and forum posts are moderated (meaning they must be approved before they can be seen by other users). Please rest assured that we are very much still in business and you should receive confirmation that your order has shipped soon.