I need help
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tariq187ksa
- Posts: 2
- Joined: Sun Jul 28, 2024 6:57 am
I need help
When will my order be shipped?

Last edited by tariq187ksa on Tue Jul 30, 2024 9:13 pm, edited 1 time in total.
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jillian.smythe
- NaturalPoint Employee

- Posts: 605
- Joined: Fri Sep 02, 2022 6:40 am
Re: I need help
Hell tariq187ksa,
Please note that in the shipping information page that you acknowledged during checkout, we state:
"NaturalPoint is currently shipping in 3-5 business days.
You will receive a tracking number in a separate email when your order ships.
Choosing a faster shipping method will not expedite order fulfillment and will only take effect once your order has shipped. Scheduled delivery for regular business days only (Monday thru Friday)."
Your order was received on Tuesday, July 23rd, and today is the fifth business day since your order was placed. We are working on getting your order shipped today.
Our team does not respond to emails or forum posts over the weekend, and forum posts are moderated (meaning they must be approved before they can be seen by other users). Please rest assured that we are very much still in business and you should receive confirmation that your order has shipped soon.
Kind Regards,
Please note that in the shipping information page that you acknowledged during checkout, we state:
"NaturalPoint is currently shipping in 3-5 business days.
You will receive a tracking number in a separate email when your order ships.
Choosing a faster shipping method will not expedite order fulfillment and will only take effect once your order has shipped. Scheduled delivery for regular business days only (Monday thru Friday)."
Your order was received on Tuesday, July 23rd, and today is the fifth business day since your order was placed. We are working on getting your order shipped today.
Our team does not respond to emails or forum posts over the weekend, and forum posts are moderated (meaning they must be approved before they can be seen by other users). Please rest assured that we are very much still in business and you should receive confirmation that your order has shipped soon.
Kind Regards,
Jillian Smythe
TrackIR Support Representative
TrackIR Support Representative
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tariq187ksa
- Posts: 2
- Joined: Sun Jul 28, 2024 6:57 am
Re: I need help
I'm sorry I didn't notice it
The order has been shipped, thank you
The order has been shipped, thank you