TrackIR 5 Not working in Arma 3

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NewtSandwich
Posts: 2
Joined: Mon Jan 27, 2025 10:38 pm

TrackIR 5 Not working in Arma 3

Post by NewtSandwich »

I just bought TrackIR 5 with the regular Track Clip. I installed the most recent version (5.5.3), booted, played around with the application a little bit to get used to it, and learned the 2-light system on the camera. The left green light shows that the camera can see the track clip, and the right light shows that it knows a compatible game is running.
I made a new profile and made sure Arma 3 would run that profile, and when I boot Arma 3, the TrackIR application shows that it sees that game, as it says Arma 3 in the "title" section, and the rightmost green light activates on the camera. BUT when I go to play the game, it does not track my head.
I paid hundreds of dollars in upfront costs, shipping, and import fees to Canada, and after uninstalling, reinstalling, running as administrator, and restarting the game and my computer several times each, I have made no headway. Is there a suggestion to improve my situation? I didn't see anything exactly like this on the other Forum posts.
Thanks; NewtSandwich
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 506
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIR 5 Not working in Arma 3

Post by jillian.smythe »

Hello NewtSandwich,

It sounds like the TrackIR is working in the TrackIR software, and it is also connecting to the game successfully, since the green light is on (this light is only on where a TrackIR-enhanced game is running). I am wondering if Arma 3 may have a setting that needs to be enabled, possible in the Controllers section? I found this post on the Arma forums that may help: https://steamcommunity.com/app/107410/d ... 701981445/

Kind Regards,
Jillian Smythe
TrackIR Support Representative
NewtSandwich
Posts: 2
Joined: Mon Jan 27, 2025 10:38 pm

Re: TrackIR 5 Not working in Arma 3

Post by NewtSandwich »

UPDATE:

I got it working. The issue was indeed that Arma did not have the TrackIR enabled as a controller. I've never been to that part of the Controls tab so I didn't see it. I hope others with my issue in the future can see this solution. This is a game-changer.

Thank you for the reply!
MadMoses
Posts: 4
Joined: Mon Jul 20, 2015 12:21 pm

Re: TrackIR 5 Not working in Arma 3

Post by MadMoses »

Have you checked all the in-game settings for TrackIR? Sometimes there's a specific option you need to enable. Also, make sure nothing's blocking the camera's view of the clip.
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