TrackIR 5 Pro Clip Headset LEDs
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Firecapt32
- Posts: 1
- Joined: Mon Feb 10, 2025 9:52 am
TrackIR 5 Pro Clip Headset LEDs
Quick question about the TrackIR 5 Pro Headset clip-on. The 3 LED lights on the device stay illuminated even when I power down my PC. The only way to shut them off is to turn off the PC power supply. Is this normal? Is there another way to shut them off when not in use other then unplugging them from the USB? Thanks...
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jillian.smythe
- NaturalPoint Employee
- Posts: 550
- Joined: Fri Sep 02, 2022 6:40 am
Re: TrackIR 5 Pro Clip Headset LEDs
Hello Firecapt32,
The TrackClip Pro is only getting power from the USB port, so if you connect it to a USB port that continues to provide power after you shut down the computer, the TrackClip Pro will stay on. You may be able to disable your USB ports from providing power by switching to a different port (not a yellow or red one, as those will stay powered by default) or disabling the feature in your computer's BIOS. You may also want to consider using a USB hub that has buttons to turn off power (note: the hub should only be used for the TrackClip Pro, not for the TrackIR camera).
Kind Regards,
The TrackClip Pro is only getting power from the USB port, so if you connect it to a USB port that continues to provide power after you shut down the computer, the TrackClip Pro will stay on. You may be able to disable your USB ports from providing power by switching to a different port (not a yellow or red one, as those will stay powered by default) or disabling the feature in your computer's BIOS. You may also want to consider using a USB hub that has buttons to turn off power (note: the hub should only be used for the TrackClip Pro, not for the TrackIR camera).
Kind Regards,
Jillian Smythe
TrackIR Support Representative
TrackIR Support Representative