Failed order problem

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Wooptie
Posts: 1
Joined: Sun Apr 06, 2025 9:43 am

Failed order problem

Post by Wooptie »

I tried to make a purchase and it failed over and over again. Said processing failed, then I check my bank account today and inhave4 purchases for this product please help, I do not want 600 dollars extra I need to cancel 3.irdwes
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 550
Joined: Fri Sep 02, 2022 6:40 am

Re: Failed order problem

Post by jillian.smythe »

Hello Wooptie,

Please reach out to our sales team using this form: https://www.trackir.com/help. Make sure you select Sales or Order Inquiries as the request type.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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