Track IR Camera Not Detected

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mbamberg
Posts: 1
Joined: Tue Mar 31, 2015 9:39 pm

Re: Track IR Camera Not Detected

Post by mbamberg »

My TrackIR 5 also stopped working about the same time.

I note that the 10th of March was the Microsoft "2nd Tuesday" update. Could that be related?

MB
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MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Track IR Camera Not Detected

Post by MikeWitham »

mbamberg,

That is possible, but it wasn't wide spread so I don't know how likely. Have you created a ticket to resolve your issue yet?

Regards,
Mike Witham
TrackIR Product Manager
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